Customer Service

Doorstep mobile and tablet pickup and drop facility
if anyone wants repaired their device but they does not have time to go to the service center
just visit this site www.mobilecare24.com and save your valuable time we give you speedy service

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Terms & Conditions

• We will pick your device from your doorstep
• We will visit your brand authorized service center for repair your device after repair we will delivered at your doorstep
• We charge for pickup and drop (299/device)
• If your handset is collected for repair, it will be depend on service center time for it to be repaired.
• If service center repair the device within 2-hrs.then www.mobilercare24.com will delivered your device same day
• If It could be take longer depending on delays on parts approval and/or parts procurement.
• For any further quick information You can contact your brand helpline no. Or visit www.mobilecare24.com helpline no.
• In case your device is out of warranty issue with NO POWER / NO DISPLAY / completely non-functional. Then Service center will diagnose by their certified engineers they identify exact problem and give estimate if you will approve that cost for repairing then we will do that otherwise we will return your device and charge you for pickup and drop (299/device) only
• In any physically damaged device or with identified hardware damages, it is quite possible that any part which is intermittently working can potentially completely stop functioning, while service center in the process of diagnosing and resolving the reported
issue/s. In such scenario, www.mobilecare24.com will not be held liable for returning the device in the exact (pre-received) partial working condition, should the customer deny further repair and resolution by the service center technical team.
• If your device is in warranty
• in that case service center will confirm after ELS (Entry Level Scanning) that your device will be consider in warranty or not
• after repair in warranty your warranty will be continue as per your purchase date
• if during diagnosis any type of liquid damage physical damage out side repaired found that will not consider in warranty its brand policy
• www.mobilecare24.com